Business Model
25%CBA's business model is built on Australia's largest retail deposit and mortgage franchise, providing structurally stable revenue with strong renewal dynamics. Revenue grew every fiscal year from FY2021 through FY2025, but the model is concentrated in Australian residential lending and highly sensitive to NIM fluctuations across rate cycles.
Competitive Advantages
40%CBA's competitive advantages rest primarily on scale, brand, and technology leadership rather than deep structural moats. There is no quantified pricing premium over Big Four peers, switching costs are behavioral rather than contractual, and no true network effect is present. AI investment is real but replicable, and Macquarie is gaining ground on both deposits and home loans.
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