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Contact

Pick the channel that fits — we typically reply within 24 hours.

Frequently asked questions

How fast do you reply?+

Most messages get a reply within 24 hours on weekdays. Enterprise enquiries are prioritised.

Do you offer custom analyses?+

Yes — for institutional clients we can run on-demand moat analyses on specific tickers or watchlists. Reach out via the business channel.

Where can I report a bug?+

Email hello@moatware.com with the URL, what you expected and what happened. Screenshots help.

Do you have an API?+

Yes, an MCP server and a REST API are available for Pro accounts. Ask via the business channel for details and pricing.

Can I cancel my Pro plan anytime?+

Yes. Cancellations are processed instantly and you keep Pro access until the end of the current billing cycle.