Get in touch
Contact
Pick the channel that fits — we typically reply within 24 hours.
Support
General questions
Account, billing, bug reports or anything platform-related.
hello@moatware.com
Send email →
Business
Partnerships & enterprise
Licensing, integrations or anything beyond a single seat.
business@moatware.com
Talk to sales →
Frequently asked questions
How fast do you reply?+
Most messages get a reply within 24 hours on weekdays. Enterprise enquiries are prioritised.
Do you offer custom analyses?+
Yes — for institutional clients we can run on-demand moat analyses on specific tickers or watchlists. Reach out via the business channel.
Where can I report a bug?+
Email hello@moatware.com with the URL, what you expected and what happened. Screenshots help.
Do you have an API?+
Yes, an MCP server and a REST API are available for Pro accounts. Ask via the business channel for details and pricing.
Can I cancel my Pro plan anytime?+
Yes. Cancellations are processed instantly and you keep Pro access until the end of the current billing cycle.